This project highlights Alaska Airline’s superior customer service and their identity of an adventurous spirit.
Within the modern, airy lobby of the Terminal, technologically-advanced, people-friendly innovations greet passengers and vastly improve the passenger experience.
Computer kiosks that radically accelerate the ticketing process replaced the traditional ticketing desk, which Alaska Airlines CEO Bill Ayer called a “barrier for passengers,” as much as possible. Curbside bag check, an expanded security checkpoint, renovated boarding area complete with ample power ports, a state-of-the-art lounge, and a pleasant walkway from federal inspection facilities at the adjacent Tom Bradley International Terminal, have received wide acclaim from the press and the flying public alike for providing a world-class passenger experience.
Award-Winning Design
- Design-Build Honor Award, Design Build Institute of America, 2012
- Top 10 Premium Airport Lounges in the World, 2013