Alaska Airlines Terminal 6 Renovation at LAX
Los Angeles, California, USA
This project highlights Alaska Airline’s superior customer service and their identity of an adventurous spirit.
Within the modern, airy lobby of the Terminal, technologically-advanced, people-friendly innovations greet passengers and vastly improve the passenger experience.
Computer kiosks that radically accelerate the ticketing process replaced the traditional ticketing desk, which Alaska Airlines CEO Bill Ayer called a “barrier for passengers,” as much as possible. Curbside bag check, an expanded security checkpoint, renovated boarding area complete with ample power ports, a state-of-the-art lounge, and a pleasant walkway from federal inspection facilities at the adjacent Tom Bradley International Terminal, have received wide acclaim from the press and the flying public alike for providing a world-class passenger experience.
- Design-Build Honor Award, Design Build Institute of America, 2012
- Top 10 Premium Airport Lounges in the World, 2013