
This project highlights Alaska Airline’s superior customer service and their identity of an adventurous spirit.
Within the modern, airy lobby of the Terminal, passengers are greeted by technologically-advanced, people-friendly innovations that vastly improve the passenger experience.
The traditional ticketing desk, which Alaska Airlines CEO Bill Ayer called a “barrier for passengers,” has been replaced as a far as possible with computer kiosks that radically accelerate the ticketing process. Curbside bag check, an expanded security checkpoint, renovated boarding area complete with ample power ports, a state-of-the-art lounge, and a pleasant walkway from federal inspection facilities at the adjacent Tom Bradley International Terminal, have received wide acclaim from the press and the flying public alike for providing a world-class passenger experience.

Award-Winning Design
- Design-Build Honor Award, Design Build Institute of America, 2012
- Top 10 Premium Airport Lounges in the World, 2013